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Shipping & Returns

 

Shipping & Returns

 

Our Guarantee:
If you are not completely satisfied, we will gladly replace the merchandise or, if you prefer, refund your purchase price.

 

Delivery:
Subject to product availability, please allow five to seven business days for standard delivery. PLEASE NOTE: ALASKA & HAWAII ORDERS WILL BE SHIPPED AT PRIORITY RATE! Shipping rates are based on standard items and packaging. Items that are oversized, in large quantities or are extra heavy may require additional packaging and/or shipping charges and would be billed on a separate invoice.

 

CommScope has implemented a policy of NO express overnight shipping. Please plan ahead to avoid overnight shipping requirments. If overnight shipping is necessary to make an in-hands date for and event prior authorization is required by contacting Johnny Moses at jmoses@commscope.com or 828.431.9821 for approval. A SECOND INVOICE for freight only may be necessary and if so the additional amount would be charged to your credit card. Please call us at (708) 277-0992 or email us at CommScope@midwestgrp.com if you have any questions or if you would like an estimate of special charges.

 

 

Exchanges and Returns:
Merchandise returned for exchange or refund will receive our prompt attention. When returning merchandise, please include all original packaging and paperwork you received with your order. For your protection, insure all parcels. For returns, please use the following address:


Midwest Promotional Group

 

Catawba Direct Marketing Solutions

Contact for Promotional Products   Contact for Tradeshow, Samples & Literature

Commscope Online Store
c/o Midwest Promotional Group
211 S. Frontage Road
Burr Ridge, IL 60527

Attn: Returns & Exchange Department

 

Commscope Online Store
c/o ImageMark Business Services, Inc.
3145 Northwest Blvd.
Gastonia, North Carolina 28052

Attn: Franklin Miller

 

 

 

Contact Us:
You can reach us...

Contact Us:
You can reach us...

 

Credit Cards and Security

We accept Visa, MasterCard, and American Express credit cards on the web store. For questions on any other payment options please call one of our customer service representatives at 708-277-0992 and they will be happy to assist you.

Your web browser must support secure connections. When ordering online, our secure server software encrypts your credit card number, name, and address and other personal information for your protection.

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